Training workshop | Have quality conversations and develop a co-operative culture – Online

Join Jenny Holsgrove from Co-operatives UK for this online training workshop from 9.30am-2.30pm on Thursday 29 October. 

About the training

  • Do you know how to have quality conversations in your co-op which ensure all voices are heard and reach the desired outcomes? 
  • Do you know what is the expected culture in your co-op currently? What would you change? 

If you don't understand the culture of your co-op and unsure how to have quality conversations, you might not have the right environment to succeed. The people that make up your organisation are what will drive your objectives and strategy forward. Without their engagement and commitment to your co-op, how will you succeed?
The first half of the session explores the principles of strength-based conversations. This is a skill which celebrates the differences between individuals and what they can bring to a conversation. It also encourages you to have more complex and/or courageous conversations in your co-op. 

The second half of the session will highlight the fact that although co-ops have a really strong set of values and principles to guide your culture, they don’t automatically equate to a good culture. We unpack what a good ‘culture’ means for your co-op. You will also learn how to apply your values to impact behaviours and develop your co-operative culture.

This workshop is ideal if you want to build your confidence in having quality conversations and want to have an understanding of how to shape a co-operative culture for your organisation or business. 


  • This training seminar takes place on Zoom for 5 hours.
  • A mix of presentation, Q&A and break-out sessions.
  • Time for refreshment and lunch breaks is included in the session.

How much does it cost?

  • £50 + VAT for members of Co-operatives UK
  • £72 + VAT for non-members. Co-operatives UK members receive 30% off all paid events – plus LOTS more benefits. Learn about Co-operatives UK membership.

What you will learn

The first half of the workshop provides an inspiring and practical introduction to the theory and application of strengths-based conversations. It will equip you with the skills and techniques to help you start your journey to a strengths-based culture. While the second half of the workshop will build your understanding of how you can shape a co-operative culture. The session will:

  • Clarify the meaning(s) of Quality Conversations, how to have quality conversations within your co-op and how to listen well.
  • Identify the skills, capabilities required
  • Through practice – identify your own strengths around Coaching
  • How to focus on a person's strengths and abilities, not weaknesses and challenges.
  • The meaning(s) of culture.
  • The values, skills and behaviours needed to develop your co-op’s culture and build engagement.
  • How these link to you and your team.
  • A suite of tips, tools, techniques and models to utilise when reviewing or developing your co-op’s culture.

Who should attend

  • Members of co-op Boards or management teams
  • People setting or aspiring to set the strategy of your co-op
  • HR leads 
  • Learning and development leads
  • Equality and diversity leads
  • Any co-op wanting to improve collaboration and communication between people and/or teams
  • Anyone interested in developing their communications skills across your co-op
  • Anyone managing a team or management
  • Anyone aspiring to progress within their co-op

About the facilitator

Jenny's experience of forming communities, culture change and engagement in the workplace stems from her PhD in community formation. She has presented her research at national and international conferences. She has worked with Local Government and the NHS, supporting their strong working cultures. 

As Head of Culture and Performance at Co-operatives UK, Jenny is supporting the organisation to:

  • Develop and enhance its working environment 
  • Provide support to members to empower the sector to recognise the impact of co-op values, principles and cultures. 

Jenny has a wide range of experience helping  organisations create cultural shifts so that they can work more effectively and cooperatively. Providing support in areas such as: diagnostics, staff surveys, challenging conversations, culture, community formation, values, leadership and coaching.

book now

Event details
Date and time
Thursday, 29 October 2020 - 9:30am to 2:30pm
Online via Zoom
United Kingdom
Members £50 + VAT / Non members £72 + VAT
More information
Contact Leoni Merrifield
0161 214 1764
Updated: 15/10/2020